How do I control what staff can see and do?

Access in Kickstool has two layers: each person's role, and a handful of account-wide switches. The role decides what that one person can do; the switches set ground rules for everyone.

Layer 1: each person's role

Set when you invite someone, changeable anytime on the People page:

• Owner / Admin — run the library: settings, people, billing, reports, plus everything below.
• Scheduler — build and edit the schedule and handle time-off and coverage approvals, but no settings or billing.
• Staff — self-service: their own schedule page, plus requesting time off and using shift coverage where the switches below allow it.
• Viewer — sees the whole team schedule and Today board, changes nothing.

The role sets the ceiling; the switches below can narrow it for everyone at once.

Separately from the role, each person on the schedule is typed staff or volunteer — that's about how they appear on the schedule, not what they can do. See What can each role do? for the full comparison.

Layer 2: account-wide switches

They live under Settings → Permissions (admins only).

You can control:

• Who can view the schedule — admins only, staff, or staff and volunteers.
• Who can request time off.
• Whether time-off requests need admin approval.
• Whether shift-swap requests are allowed — and, when they are, whether staff can offer only shifts covered by confirmed time off, or any of their upcoming shifts.
• Whether affected staff are emailed on schedule changes.
• Which day your week starts on.