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Getting started
Set up your library and learn the basics.
People & invites
Add staff and volunteers, and get everyone logged in.
Scheduling
Build the schedule, cover your desks, and read coverage at a glance.
- How do I create a shift?
- How do I set up a recurring shift?
- How do I rebuild a desk rotation?
- What do the warnings in Rebuild desk rotation mean?
- How do every-other-week patterns work?
- How do I read the schedule?
- How do I cancel or delete a shift?
- How do I drag and drop shifts in Day view?
- How do I put a different person on a shift?
- Why does the schedule look empty many months out?
- What is the Today board?
- What do the coverage chips and gaps mean?
Time off & coverage
Request time off, approve requests, and swap shifts.
Settings & account
Locations, service points, permissions, reports, and calendar sync.
- How do I set up service points (desks)?
- How do I set my locations and open hours?
- How do I control what staff can see and do?
- How do I set desk-time rules and add lunch breaks?
- How do I sync my shifts to my calendar?
- How do I share the schedule with people who don't log in?
- How do I get hours and reports?
- When does Kickstool notify me?
- How do I change my password or email settings?
Billing
Trials, plans, and managing your subscription.